Repost: Ameba scams it’s paying customers?

Reposted from RO80: Type Mag

Written by: "AF"

Did your Pico account get suspended recently?
When you contacted Pico World Support (support@ameba.net) to find out why did they claim you owed them money?

Last month this happened to me and I posted about it.

I found out that other Pico players had experienced the same thing! One person I talked to was suspended for 20 days. Another said she paid the money just so she could get her account back- even though she never requested a chargeback/refund at any time.

I can only imagine that many people just paid the amount without going back to their PayPal or credit card records to proove otherwise.

From the beginning Ameba's approach was to get the money. They didn't send any request to provide proof if you did not insist you had already paid.

This is a scam. This is extortion.

Ameba has not publicly acknowledged their mistake on the official blog. People who have received this same message should know that there's a possibility that they have already paid.

• When a bug prevented people from using a recent casino challenge Ameba apologized and offered players Tokens and more slot play time at 10x. [»]
• When a bug prevented people from sending Facebook gifts Ameba apologized and offered players the ability to send more gifts and extended the campaign. [»]

When Ameba misleads many of its paying customers ... there is only silence. No offer to make amends.

I want to hold Ameba accountable for it's actions. To publicly post on its blog and Facebook page about the situation and to make proper restitution to those it has accused and suspended the accounts of.

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